Help Center

Delivery is 1–3 days in Morocco and 7–21 days internationally.

Yes, we ship worldwide with secure delivery services.

Yes, once your order is shipped you will receive a tracking number by email.

Orders are processed within 1–2 business days.

Yes, we offer free shipping in Morocco on orders over 500 DH.

We accept credit/debit cards, PayPal, and local Moroccan payment options (where available).

Yes, all transactions are processed through encrypted gateways for maximum security.

Yes, COD is available within Morocco.

Prices include all applicable taxes. For international orders, local customs duties may apply.

Orders can be modified or canceled before shipping. Contact support as soon as possible.

You can return items within 30 days of receiving your order, provided they are unused, in their original packaging, and in the same condition as delivered. For full details on our return process, please see our Refund Policy.

If the product is defective or incorrect, IDYHYA covers the cost. Otherwise, customers cover return shipping.

Refunds are typically processed within 7–10 business days after your return has been inspected and approved. Please note that processing times may vary depending on your bank or payment provider. For full details, see our Refund Policy.

No, we work with trusted wholesalers to source quality electronics at competitive prices.

We ship with Amana International (Poste Maroc) for secure and reliable delivery.

Yes, we offer international shipping through Amana International. Delivery times are 7–21 days depending on the destination.

You can reach us anytime at contact@idyhya.com, by phone at +212 632 314 762, or via WhatsApp.